Privacy

Last updated 11 October 2026.

This page is only in English, and the English text is the one that applies.

Who we are

ZenMeet is operated by WiseGroup Digital LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. For anything in this policy, write to support@zenmeet.app.

What we hold

What people type into a link

The meeting name, each participant’s chosen display name, and the times each of them marked as free. This is the product; without it there is nothing to show anyone.

All of it is free text that you and your participants choose. Anyone holding the link can see it, so please do not put anything sensitive in a meeting or participant name — it is a label for a calendar, not a private field.

What is created automatically

• An anonymous identifier issued by Firebase Authentication so your device can write to your link. It is not tied to a name, an email or an account, and it is not shared.
• If you sign in: a note of which participant name is yours on a meeting, so that opening the same link on another device recognises you instead of asking again. On the meeting this is a random string and nothing else — a different one for every meeting, so it cannot be used to connect you to any other link, and anyone holding the link sees only that string. Which strings are yours is kept privately against your account, readable by you and by nobody else. It means your account holds a list of the meetings you have marked times on; signing out stops it and removes nothing already recorded.
• Ordinary server records kept by our infrastructure provider — IP address, timestamp, browser and the request made — used to keep the service running and secure, and retained for 30 days.
• Counts of how ZenMeet is used — that the home page was opened, that the pricing was reached, that a button was pressed, that the app was opened and whether from a link, that a meeting was started and whether its maker first came to ZenMeet through somebody else’s link, that a link was shared and by which route, that a meeting reached its second person, that a checkout was opened — so we can tell whether it works. Counts about a meeting carry a scrambled fingerprint of it that cannot be turned back into its link, so the steps of one meeting can be counted together. These counts never include your name, your link or what you marked. No cookie and no advertising network. Each visit gets a random number that is thrown away when you close the tab, so these counts cannot be joined up into a person or followed across visits. We do it ourselves; nobody else receives it.

What stays on your own device

We store three things in your browser’s local storage: the name you last used in a given link, so you are not asked twice; your display preference; and one word saying whether your first visit came through somebody else’s link, which is the same word in every browser that arrived the same way. The first two are sent to us only as part of the availability you mark, and the third only alongside the count of a meeting you start. Clearing your browser data removes all three.

We use no advertising or analytics cookies. If that ever changes, this page changes first and we will ask before setting anything that needs consent.

If you pay

Payments are handled by Stripe, who processes your card details directly and is also the seller of record for Pro. We never see or store your full card number. We receive only what we need to recognise a paid link and to meet tax and accounting rules: your email address, your country, the last four digits of your card and the amount paid.

If you connect Google Calendar

Connecting your calendar is optional and off unless you ask for it. When connected, we read only whether you are busy or free in the period being scheduled, in order to fill in your availability. We do not read or store event titles, guests, locations or notes, and we never write to your calendar without you asking. You can disconnect at any time, from your account settings, which deletes the connection and the availability it filled in.

Who else handles it

We keep this list short on purpose.

• Google Cloud / Firebase — hosting, database and authentication. Data is stored in the United States.
• Stripe — payments, tax and invoices, as the seller of record for Pro.
• Namecheap (Private Email) — the mail we send you about your purchase or your enquiry.

Each of them acts on our instructions and may not use your data for their own purposes. Where data leaves the European Economic Area or the UK, it is transferred under the European Commission's Standard Contractual Clauses and the UK Addendum to them.

How long we keep it

• Free links go dormant once nobody has changed anything on them for 2 days. Nothing is deleted at that point: the link stops accepting changes, everything marked on it stays readable, and going Pro brings it back whole. We delete a dormant link, and everything on it, 12 months later.
• Pro links are kept until you delete them or ask us to.
• Payment records are kept for as long as tax law requires, currently 7 years.

Your rights

You can ask us for a copy of what we hold about you, to correct it, to delete it, or to object to how we use it. Because links carry no accounts, we may need you to tell us which link you mean and demonstrate that it is yours. Write to support@zenmeet.app and we will answer within 30 days. If you signed in with an account, you can also delete it yourself, from the account panel in the app: that deletes the account, deletes the meetings you organize for everyone on them, and cancels anything still renewing. Payment records are kept as described above. If we get it wrong, you can complain to your local data protection authority — in the UK, the Information Commissioner’s Office.

Children

ZenMeet is not directed at children under 13, and we do not knowingly collect their data. A coach or teacher scheduling with minors should use names that do not identify them.

Changes

If we change this policy we will update the date at the top. If a change matters — new data, a new recipient, a new purpose — we will say so on the site before it takes effect.

Questions: support@zenmeet.app